May 24, 2025
IT teams need a clear line of sight into agents’ behavior and the data they’re trained on. Companies of all sizes and across industries are going all in on AI agents as a means to improve their businesses. The proof Read more…
May 23, 2025
When customers churn, it seems like it happens out of nowhere. One day, they’re logging in and exploring your product. The next, they’ve disappeared without so much as a goodbye. But at-risk customers do give warning signs, but many businesses Read more…
May 22, 2025
Your software’s first impression sets the tone for long-term retention. Onboarding is one of the most critical parts of your software experience. It’s the bridge between a user signing up or logging in for the first time and finding real Read more…
May 20, 2025
While AI is changing how we build, the foundations of good software—understanding your users, delivering value, and driving real business outcomes—are more critical than ever. Silicon Valley Product Group (SVPG)’s Marty Cagan, Christian Idiodiand Lea Hickman know this deeply. They’ve Read more…
May 16, 2025
In the age of AI, human creativity and agency will be what elevate a product from merely functional to fantastic. AI is transforming how we work. From understanding user behaviors and pain points to generating wireframes and prototypes at unprecedented Read more…
May 6, 2025
When you know what users do, say, feel, and experience, you can build software they never want to leave. Building great software experiences requires data—but it’s about more than just tracking clicks or collecting one-off survey responses. It demands a Read more…
May 5, 2025
A Q&A with Jocelyn Casanova, who helps our teams leverage the Pendo platform to drive key wins. At Pendo, we love to drink our own champagne, and we make a point of using our product to advance key business goals. Read more…
May 4, 2025
Drive productivity up and support costs down with the Pendo platform. For so many companies, software isn’t generating the value vendors promised. Apps proliferate in tech stacks—the average enterprise now uses 247 of them. What’s more, employees find themselves toggling Read more…
May 3, 2025
When the consequences of clunky software become disastrous. Bad software experiences make users and businesses both suffer. For customers, the frustration of it all leads to negative sentiment, poor adoption, and ultimately increased churn as they look for a better Read more…
May 2, 2025
The more PMs use AI in their work, the more they develop intuition for what’s useful, what’s broken, and where real value lies. In the opening of his influential and critically acclaimed book, InspiredMarty Cagan reflects on the excitement of Read more…