PemilihanPresiden
May 25, 2025
Software experience is an executive-level issue, not an end-user issue. In 2025, worldwide IT spending is expected to total $5.74 trillion—a 9% increase from 2024. That spend goes towards an average of 231 apps at each enterprise, with no slowdown Read more…
May 6, 2025
When you know what users do, say, feel, and experience, you can build software they never want to leave. Building great software experiences requires data—but it’s about more than just tracking clicks or collecting one-off survey responses. It demands a Read more…
May 3, 2025
When the consequences of clunky software become disastrous. Bad software experiences make users and businesses both suffer. For customers, the frustration of it all leads to negative sentiment, poor adoption, and ultimately increased churn as they look for a better Read more…
April 23, 2025
The dark side of digital transformation is rearing its ugly head. Software has eaten the world, and AI is accelerating this even more. As software quantity goes up, quality goes down. This leaves you stuck with AI software “slop,” bad Read more…
March 28, 2025
Pendo Listen helps teams establish clear feedback loops, drive cross-functional collaboration, and fuel data-driven decision making. Collecting—and taking action on—customer feedback is essential for any company looking to improve its products and services and stay competitive in the market. Listening Read more…
December 18, 2024
Sellers can get lost in complex Salesforce implementations. Use these strategies to make sure that doesn’t happen to yours. In the past, work was like an orderly assembly line. People identified where things got stuck, then stopped the line to Read more…